Legal
Privacy policy
How Class Glass Limited collects, uses and protects your personal information.
Last updated October 2026
Who we are
Class Glass Limited is a company registered in England and Wales (company number 11778614), based in Sittingbourne, Kent. We are the controller of the personal information described in this policy. You can contact us at info@classglasslimited.co.uk or on 01795 500995.
What we collect
When you send an enquiry, request a quote or download our brochure, we collect the details you give us: your name, phone number, email address, postcode, the service you are interested in and anything you tell us about your project. We also record the page you sent the form from and, where present, the advert or campaign that brought you to our site.
How we use it
- To respond to your enquiry, prepare an estimate and arrange a site survey.
- To provide a formal quotation and carry out the work you ask us to do.
- To follow up on your enquiry or brochure request.
- To understand which of our marketing works, so we can improve it.
We rely on the steps needed before entering into a contract with you, and our legitimate interest in responding to enquiries and running our business. We never sell your information.
Who we share it with
Your enquiry is stored securely on this website and in the customer relationship management system we use to manage enquiries. We may also use trusted service providers for email, hosting and, if you accept cookies, analytics and advertising measurement. These providers only process your information on our instructions.
How long we keep it
We keep enquiry details for as long as needed to deal with your enquiry and any work that follows, and for our legal and accounting records. If you do not go ahead, you can ask us to delete your details at any time.
Cookies
This website only sets the cookies it needs to work. If we use analytics or advertising measurement, those cookies are only set after you accept them in the cookie banner, and you can decline.
Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to object to or restrict how we use it, and to withdraw consent where we rely on it. Email info@classglasslimited.co.uk and we will respond within one month. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.